Not knowing what to expect and how to prepare can be lead to a daunting encounter during the install day. We will breakdown what you could expect when the installation day arrives and how you can help us become install ready,

In order to prepare for new countertops to be installed, we recommend the following:

1. Clear a path outside that our installers can use to enter the building. Provide a large space to allow the installation vehicle to park and unload the countertops.

2. Move objects and furniture away from the area of installation such as kitchen or bathroom. Keep all access paths free of pets, objects, and any tripping hazards such as carpets.

3. Clear out all items underneath the sink cabinets, making sure to clean any stains or spills that are present. If you have the old countertops intact, make sure to remove any and all items from the surface.

4. Have a plumber and/or electrician on schedule to come to attach any connections that may have been detached due to the removal of the old countertops.

All scheduled installations will have a confirmation call the day of installation and a confirmation call day or two before. This is to ensure that you or someone is available at the property that is awaiting installation. We understand that emergencies can happen for either party therefore timely communication is important to us. 

Once we have arrived and identified ourselves at the door. You are recommended to inspect the natural stone that you have selected as your new countertop. If you purchased your own sink or faucet, please have it ready for us so we can have the accurate sink cutout or holes drilled.

Once all the countertops are set and leveled on the cabinets, the finishing touch-ups are the last part of the installation process.

This includes caulking all gaps and seams. The main gaps to be filled are between the countertop and cabinets, backsplash and wall, and backsplash to the countertop. This help the countertop adhere to the surface and on top of the cabinets as well as preventing any debris and water from entering the gaps.

Sealing the countertops with a silicone-based mixture to prevent staining and discoloration. This applies to porous natural stones such as granite, marble, and quartzite. Quartz sealer is also available despite quartz being nonporous.